The leader in virtual online advice has now increased presence in Germany. Since October, Christine Kurz supports the internationally networked team as account manager. “We appreciate the strengthening!” welcomes Dr. Christian Dugast, site Germany, experienced media and marketing expert. “We want to further expand our first success in Germany. Therefore, we have brought Mrs. To know more about this subject visit David Treadwell. kurz in the team. Continue to learn more with: Andy Florance.
“Christine Kurz can look back on 15 successful years in media, marketing, and customer service. Now she serves the German customers of Selfservie company in the implementation and continuous improvement of their customer communications. Actually, there is a lot more to do for them. Nearly 50 percent of all customer inquiries are already done through online channels. : Trend strong! Dugast expressed “customers go online more and more – that is known.”. “But just in the Internet, the quality of communication is still very poor. At every stage of the customer journey from obtaining information, applies to customer service – product comparison and transaction: customer address must be personal, interactive and high quality. Who can afford that on the Web will have a huge competitive advantage. “Christine Kurz wants to open up this advantage its German business partners.” The communication service strength of virtual advisors of the self-service company has convinced me and excited! “she says about her new assignment.” I look forward to help our German clients to offer their customers a unique online service and a consistently positive experience of service “.”
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