Intercultural mediation is given if there are different cultures in contact. It is a multiple phenomenon, without a single model, it has to face different kinds of conflicts submitted to it, because social reality in which they fall and sometimes in the relationship to be maintained with other mechanisms of resolution. The processing capacity of mediation is the key to the boom you’re getting today. The figure of mediation is now a complete and plural phenomenon, quite recently, in Spain does not have much more than ten years. Here we should make it clear that the scope of mediation which relates to our interest that occurs in the “multi-ethnic or multicultural contexts” of speaking, usually as a result of the arrival of immigrants, which means most of often the presence of several languages, value systems and communication models. Following Gimenez Romero (1997: 142): Intercultural Mediation understand the social mediation, or multi-ethnic or multicultural contexts such as “A form of intervention of third parties, and social situations of multiculturalism significantly oriented towards the recognition of the Other and the reconciliation of the parties, communication and mutual understanding, learning and development of coexistence, conflict regulation and institutional adjustment, including social and institutional actors distinct ethnocultural.
Mediation is considered as an art and involves the “know how” with few skills, management that often goes beyond the simple acquisition of techniques for conflict resolution, mediation can be subsumed within the framework of the restructuring in the repair of social relations and the establishment of new relationships between individuals, often from different cultures and ethnic groups such as the case of social mediation for immigration, and therefore civil society relations and state. Therefore, intercultural mediation can be defined as a form of neutral third-party intervention between social and institutional actors in social situations of multiculturalism significant in which the mediator builds bridges or links between different social actors or agents in order to prevent and / or address and / or redesigning potential conflicts, but above all with the ultimate goal of working for intercultural harmony..
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